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POLAND YOUR PLACE TO INVEST
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COUNTRIES OF ORIGIN OF BUSINESS SERVICES CENTERS





In terms of headcount the United States' centers have the largest share (30%).



USA
STRUCTURE
OF FOREIGN Poland
CENTERS BY Nordic
PARENT COMPANY countries
United
HEADQUARTER Kingdom
LOCATION France
Germany
Switzerland
Asian
countries
Other

0% 5% 10% 15% 20% 25% 30% 35%


Our analysis of Business Service Centers includes: * Nordic countries: Sweden, Finland, Denmark, Norway
- business process outsourcing centers (BPO) * Asian countries: India, Japan, South Korea, China, Isreal, Quatar, Turkey,
Singapore, Australia
- shared services centers (SSC) Source: ABSL report "Business Services Sector in Poland 2017"
- IT centers and research and development centers
(ITO and R&D)






SALARIES AND LANGUAGES USED AT BUSINESS
SERVICES CENTERS




For the last years Poland has been home for business service centers of global, multi-national organizations what resulted
in rapidly growing demand for bilingual talent. The palette of languages in which the services are delivered is wide, where
German and Nordic language skills in combination with English skills are the most sought-after. In the largest BSS hubs in Poland
15% to 20% of total industry headcount are native speakers. The growing demand determined significant salary differences
between jobs requiring English skills and these where bilingual candidates fit the best.










10 place Poland’s standing among other European countries in terms of English language
th
proficiency in the 2016 English Proficiency Index survey.
   6   7   8   9   10   11   12   13   14   15   16